Terms of service

OVERVIEW

This website is operated by Yumwoof Natural Pet Food Inc. (“Yumwoof”, “we”, “us”, “our”). Yumwoof offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

A breach of these Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS

Information on this site is provided for general information only and may not always be accurate, complete, or current. Any reliance on site information is at your own risk.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices and Services may change or be discontinued at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Products may be available exclusively online and in limited quantities. All descriptions and pricing are subject to change without notice.

We do not warrant that products or services will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion. You agree to provide current, complete, and accurate account and purchase information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties. Use of optional tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or materials. Complaints regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

You grant Yumwoof the right to use, edit, and distribute any comments you submit. You are solely responsible for the content of your submissions.

SECTION 10 – PERSONAL INFORMATION

Personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors or omissions and cancel orders if information is inaccurate.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, violating intellectual property rights, submitting malicious code, scraping data, or interfering with site security.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service is provided “as is” and “as available.” Yumwoof shall not be liable for any indirect, incidental, or consequential damages to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Yumwoof and its affiliates from any claims arising from your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY

If any provision is held unenforceable, the remaining provisions remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or Yumwoof. Obligations incurred prior to termination survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Yumwoof regarding the Service.

SECTION 18 – GOVERNING LAW; DISPUTE RESOLUTION; CLASS ACTION WAIVER; TRACKING TECHNOLOGIES

A. Tracking Technologies and Consent
We use cookies, pixels, SDKs, and similar technologies to operate the website, process orders, prevent fraud, measure site performance, and support advertising and attribution.

Certain analytics and advertising technologies (such as Google Analytics, Google Tag Manager, and advertising pixels) may load automatically when you visit the site in order to operate, secure, and measure the Service.

We provide you with the ability to manage your preferences for analytics, advertising, and other non-essential technologies through our cookie/consent manager, including the ability to opt out where applicable.

Where required by law, we honor recognized opt-out preference signals, including Global Privacy Control, as a request to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

B. Governing Law and Venue
These Terms are governed by the laws of the State of Texas. Subject to arbitration, courts in Travis County, Texas have exclusive jurisdiction.

C. Arbitration Agreement
Any dispute arising out of these Terms or the Service will be resolved by binding arbitration on an individual basis. Yumwoof may elect to waive arbitration and proceed in court at its sole discretion. Such waiver does not waive the Class Action Waiver below.

D. Class Action Waiver (Independent)
You and Yumwoof agree that claims may only be brought in an individual capacity. This Class Action Waiver is independent of the arbitration agreement and survives even if arbitration is waived or found unenforceable.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 20 – RELEASE OF LIABILITY

You agree to consult a veterinarian before feeding Yumwoof products and assume all risks associated with consumption. Yumwoof is not liable for health outcomes.

SECTION 21 – SMS / MMS PROGRAM TERMS

By opting into SMS, you consent to receive marketing and transactional messages. Consent is not a condition of purchase. Reply STOP to opt out. Disputes relating to SMS are governed by Section 18.

SECTION 22 – CONTACT INFORMATION

Questions may be sent to woof@yumwoof.com.